FAQs
Is there a question we can help with?
Yes we do have another branch in Boksburg , Gauteng. This branch mainly deals with Webasto Air Conditioners for Trucks and Buses and the Defense sector
Yes , but it is not recommended as parts are specially manufactured and designed to make products work at its optimal levels
All publications available can be sent in PDF form on a clients request.
Yes besides Cape Town , we have workshops in Durban and Namibia that also doubles up as service agents
Quality parts are of higher value because of many reasons , but mainly because of import duties and manufacturers guarantees
Warranties are confirmed with inspection of product by our technical manager
Engines have a 12 month warranty with the option of an extended 12 months , faulty electrical parts will be returned to manufacturer for testing before a decision is made on replacing it or not
Covid 19 has brought all parts manufacturers and supplies and shipping to a complete halt and ripple effects are felt through the supply and manufacturing industries
Our parts has a global footprint and is supported in almost all countries
All queries are handled within normal working hours with the exception of unforeseen circumstances
Delivery times are stock dependent , but the general rule of thumb for air freight is 8-12 days (if no complications arises and sea freight is 6-8 weeks)